Position Overview
Key Responsibilities - End to end IT support
- Develop self‑help documents
- IT asset set up and decommissioning
- Documentation and reporting
- End user training
- Test and develop resolutions
- Participate in audits
- Troubleshooting and root cause analysis
- Monitor and track issue resolution
- Maintain equipment stock
Requirements - Bachelor’s Degree in Systems Engineering or related field
- 1 year of experience supporting IT, operating systems (Windows), service desk
- Advanced English (reading 100%, speaking 50%)
- Excellent customer focus
- Availability to work on site and schedule availability
- 1 year of experience supporting manufacturing environment
- Ability to work 2 shifts: 1st shift 7am‑4:30pm, 2nd shift 4:30pm‑1:00am (2nd shift every three weeks)
Preferred Skills - Understanding of networking concepts; serv...