Jamison Professional Services, Inc. (“Jamison”) is currently seeking a qualified and motivated candidate for the position of IT Customer Support Specialist – Level 1


Job Title: IT Customer Support Specialist – Level 1



DESCRIPTION OF SERVICES:

The scope of this task is to provide a variety of current and future IT operational support services to the user and operations environment operated by the IT group. User and operations work will consist of user account maintenance. The total level of support is constrained by the resources allocated or funded by the Government. The Contracting Officer’s Technical Representative (COTR) will provide direction for prioritizing projects or reallocating resources to meet new customer requirements. This includes support for any future technologies or special projects that are incorporated into the architecture.



REQUIRED AND DESIRED KNOWLEDGE, SKILLS AND ABILITIES: