Hello, candidate :)

As a IT Service Delivery Analyst at Würth IT, you support the relationship between Würth IT and assigned Würth Group companies and partners. Your role focuses on learning account management fundamentals, supporting customer relationships, and contributing to the identification of improvement opportunities together with experienced account managers. You help ensure transparent communication, structured coordination, and reliable service delivery while building a solid understanding of business needs and the Würth IT service portfolio. You represent Würth IT professionally towards the business partner and support the business partner’s interests within ONE IT under guidance.

Opportunity & Demand Support

· Support the identification of demand, improvement potential, and development opportunities within assigned business partner accounts

· Help gather and structure business partner needs and requirements