Position Overview
This will be a 1-year renewable contract position.
Responsibilities
- Be the users primary point of contact for IT related issues.
- Act as a translation layer, explaining complex IT policies in simple terms to users.
- Oversees IT projects and service delivery
- Understands and translates operational, tactical, and strategic needs for IT services.
- Continuous communication with users/stakeholders; advising, sharing updates and obtaining feedback in security, policies and user experience
- Engaging users/stakeholders in process improvement, IT initiatives, policy and compliance, IT budget management and IT services.
- Ensure compliance with all IT PSPG (Policies, Standards, Procedures and Guidelines)
- Manage implementation of IT solutions
- Conduct Proof-of-Concept activities with IT vendors
- Identify and exploit new capabilities and features of emerging IT technologies
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