Position Overview
Job Description
Day to Day:
This role supports the Product team implementing a new agent‑sold product intake solution, driven by a new external vendor integration.
The bulk of the workload will center on:
• API integrations
• Data flow and system‑to‑system requirements
• Coordinating between internal teams and external vendors
Specific Responsibilities
• Lead story mapping sessions with business and project teams
• Create process flows and personas to drive clarity for story cards and artifacts
• Partner closely with the Product Owner on strategy, priorities, and product vision
• Document requirements via user stories and manage backlog organization
• Balance business and technical analysis to support sprint planning and execution
• Act as a liaison between business stakeholders, IT teams, and external vendors
• Support QA, development teams, and vendors throughout delivery
• Validate technical deliverables for accuracy, completen...