Job Summary

The IT Business Analyst serves as a key liaison between business users and the technology team, responsible for understanding, analysing, and translating business needs into clear system and functional specifications.

This role supports the end-to-end lifecycle of technology enhancements, from feasibility assessments to implementation and user adoption. The Business Analyst also ensures that proposed solutions are aligned with operational goals and user expectations while supporting business transformation and continuous improvement initiatives.

This role is based in Tampines North .

Key Responsibilities

• Work closely with business stakeholders to understand and document business requirements, workflows, and pain points.
• Translate business requirements into functional specifications and system interface documents, ensuring clarity and alignment with user needs.
• Identify gaps in current systems...