As a Senior Business Analyst within MSC IT Connect Department, you will play a pivotal role in enabling seamless digital integration between MSC and its external customers.

You will lead initiatives involving electronic data exchanges—such as bookings, container events, tracking, and documentation—where precision, timeliness, and reliability are critical due to the high volume and sensitivity of the data involved.

Key Responsibilities

• Customer & Stakeholder Engagement: Partner directly with customers integrating their systems with MSC. Build strong relationships, manage expectations, and ensure alignment between stakeholder goals and project outcomes.
• Requirements Gathering & Analysis: Conduct workshops, interviews, and data analysis to capture business and user needs. Translate insights into clear, actionable requirements for development teams.
• Backlog Management: Define and refine user stories, epics, and acceptance criteria. ...