Position Overview
ResponsibilitiesIn this role, you will provide Point-of-Sale support for the venue. You will be responsible for the deployment and tear down of POS terminals, updating sales if needed, administration and internal support of the Company’s PCs, printers and related equipment. Tasks may include end user support, performing PC maintenance, POS Maintenance, upgrades and configurations.Candidates eligible for this position must be customer service-focused and with the ability to work independently. The person filling this position will have success if they possess the ability to work in a fast paced, dynamic work environment with changing work priorities.• Provide level 1 & 2 support to all point-of-sale system problems and escalate when necessary• Initiates and implement improvements to areas of responsibility• Conduct stadium walk-through to ensure all systems are operational prior to and during all events• Replacement of defective hardware before, during and after events• Diagnoses of sof...