Resolve IT request from locally in IT ticket system in charged on duty.
Provide IT support to fix IT issue in Production Lines.
Providing end-user technical support, IT helpdesk service daily for troubleshooting all issue: Windows, Outlook, Office, network, wireless, printer, IT housekeeping, …
Deployment of machines, support IT seniors and work as a team member.
Other duties may be assigned.
Job requirements
Skillful in the following areas:
OS: MS Windows 7,8,10,11, Windows Active Directory, VMWare
Network: DNS, Active Directory
Ensure security on local network is preferred.
Security System: Antivirus, Anti-malware
Applications: Windows 7/8/10, Office 2013, Office365 suite
Experience in maintaining physically computer hardware.