Job Description
IT Asset Coordinator

This role supports our client's remote fleet management for a large U.S. enterprise environment with ~35,000 devices. The focus is on asset accuracy, SLA performance, operational oversight, and continuous improvement—not ticket-based support. The analyst ensures devices are properly titled and accounted for, researches asset discrepancies, manages supplies, and holds vendors accountable to contractual SLAs. Success in this role requires strong problem-solving skills, attention to detail, and the ability to improve processes using existing tools.

Asset & Device Management

Verify and maintain accurate device records, including device titling and lifecycle status.
Research asset discrepancies (e.g., determining whether devices were added, updated, or missed).
Support IMAC-related asset updates and documentation across systems, including ServiceNow.

Supplies & Order Management

Order, track, and recon...