Responsible for the cell phone, physical IT asset and device analysis management across the organisation and to act as a single point of contact for internal and external stakeholders.

Duties and responsibilities: Manage the Cell Phone function across the organisation Develop and deliver quality working programs to meet customer and user specifications Manage user contracts i.e. Data, Voice, SMS and contract renewals Manage and continuously monitor the usage of cell phones and analysing trends or discrepancies. Manage centre bills and compliance with centre managers and administrators Follow up daily on user queries, soft lock, abuse and unlock locked cell phones Block stolen devices, inform the cell phone carriers, update asset register and Configuration Management Data Base (CMDB) on the relevant platform. Manage the process of activating sim swaps, new sim cards as well as terminating sim cards on behalf of business Manage any application of contract transfer from SBV to...