Essential Duties and Responsibilities:
- Oversee and interface with the developers to design, develop, test and implement critical functionality and POCs.
- Work with clients to create strategies and frameworks.
- Architect and design application solutions.
- Guide developers.
- Provide hands-on development support.
- Design software components from business requirements.
- Document and diagram application functionality from business requirements.
Technical Architect Responsibilities (~25%):
- Own end-to-end platform architecture across ITSM, ITOM, ITAM, SPM, CMDB, and App Engine.
- Define and maintain technical standards, design patterns, and architectural guardrails.
- Translate business and ITSM/ITIL requirements into scalable ServiceNow solution designs.
- Review and approve solution designs, data models, integrations, and custom application architectures.
- Serve as...