1–2 years of experience supporting enterprise IT applications, including application support, system administration, or development activities; alternatively, prior experience in an IT support role involving ticket handling and customer interaction.
Experience with SAP ERP, preferably SAP HCM, is considered an advantage.
Bachelor’s degree or equivalent practical experience.
Proven experience working with functional, technical, and testing documentation.
Strong analytical and problem-solving skills, with the ability to investigate issues across integrated systems.
Excellent collaboration and interpersonal skills, with a service-oriented and client-centric mindset.
Strong verbal and written communication skills in English.
Commitment to quality, reliability, and continuous improvement in line with Deloitte OneIT standards.