Role Overview

The IT Application Engineer – Practice Applications is a hands‑on technical role responsible for the support, maintenance, configuration, and continuous improvement of applications within the Practice Applications portfolio.

Key Responsibilities

Application Support and Engineering

• Provide technical support across Practice Applications, resolving incidents, requests, and tasks through the firm’s service management platform.
• Perform root cause analysis for recurring and complex incidents, implementing permanent remediation.
• Maintain and enhance application configurations, integrations, and platform dependencies, including reporting and upgrade activities.
• Configure and administer vendor-hosted SaaS applications in line with firm standards and operational requirements.
• Support application upgrades, patching, and lifecycle management activities.
• Assist with onboarding of new applications...