IT Adoption and Change Management Trainer and Coach

Join to apply for the IT Adoption and Change Management Trainer and Coach role at The AM3 Global Singapore/USA

Responsibilities

• Develop and implement the ACM Training Plan for assigned projects
• Create, design and deliver training programs
• Design, structure, and develop online / eLearning content aligned with the adoption of proposed changes
• In coordination with the ACM team, contribute to a knowledge base for lessons learned and best practices
• Prepare training environments, scenarios and associated user accounts
• Initiate course evaluation and analyze collected feedback
• Develop instructional materials, primarily through knowledge base articles and microlearning videos, and possibly other training collaterals such as user manuals, quick reference guides, FAQs and exercises to support training for staff in close coordination with the...