Location: Midrand | Work Type: Office Based | Job ID: J107194 About our client: Our client, established in the 90's and headquartered in Cape Town, has a global presence with 500+ employees. They are a diverse team of engineers, developers and specialists in finance, HR, digital infrastructure and marketing who love utilising cutting-edge tech and digitised processes. They prioritise integrity and have a commitment to unity. What you will be doing: Administer and resolve service requests and IT mailbox inquiries, ensuring SLA adherence. Install, configure, and troubleshoot all end-user hardware (laptops, desktops, printers, mobile devices). Provide installation and support for desktop OS, Office 365, and voice applications. Diagnose basic networking issues and support Video Conferencing/biometric access control equipment. Manage and support Microsoft Active Directory (AD) and/or Entra ID. Perform user account creation, amendment, and deletion across all systems. Assist in monitoring an...