Role Purpose

The IT Administrator Function Lead is responsible for managing and governing IT administration operations across the organization. This role ensures reliable IT services, secure system administration, standardized processes, compliance with IT policies, and effective coordination with infrastructure, networking, and cybersecurity teams.

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Key Responsibilities

1. IT Administration & Operations Management

· Own and manage day-to-day IT administration activities across locations.

· Ensure availability and performance of end-user systems, servers, and IT services.

· Enforce standard operating procedures (SOPs) for IT administration tasks.

· Coordinate with vendors for IT support, licensing, and service delivery.

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2. User & Endpoint Management

· Manage user provisioning, de-provisioning, and access control.

· Ensure endpoint configuration standards for laptops, desktops, and peripherals.

· Ove...