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⏰ Full-time

Issue Management Lead Analyst - C13 - HEREDIA

Citi
Location 📍 Heredia, Costa Rica
Posted 📅 May 29, 2026
Work Type ⏰ Full-time

Position Overview

As a member of the USCC Controls Audit Management Team, the Issue Management Lead Analyst will serve as the primary point of contact, providing management oversight and coordination of Internal Audit reviews to ensure thorough fieldwork and testing as well as ensure issues are tracked through the Issue Governance and Management process. The role will interface with In-Business Issue Managers, IA auditors, and business partners across multiple functions and lines of business to ensure business issues are captured and statuses maintained per USPB standards.

Responsibilities

  • Serve as primary control liaison before and during Internal Audit reviews, including coordinating initial communication and preaudit business readiness, materials, presentations, and management meetings.
  • Manage Internal Audit (IA) interactions and deliverables across USPB businesses and functions.
  • Ensure understanding and communication of review scope and manage timely delivery...
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    Job Details

    Employment Type
    Full-time
    📊
    Category
    Business Operations Specialists
    🏠
    Work Arrangement
    On-site
    📍
    Location
    Heredia, Costa Rica