ISP TECHNICIAN-remote
*must reside within 90 miles of: Raleigh, NC, -- Cedar Rapids, IA --or-- Huntsville, AL
TECHNICAL

+ Cable, Modem, Internet

+ Phone, Email & Web Chat Support

+ Networking & Telecommunications

+ Troubleshooting

+ Ticketing System

+ Google IT Professional or studying for CompTIA

OVERVIEW
This position is the step before the Help Desk Analyst title, but will build a foundation of IT Help Desk skill, which will allow you to start your call center or IT career. This is a fast-paced position, handling inbound calls to provide technical support. Applicants should be aware of the attendance policy, where agents cannot miss any days during the required 1-month training portion. The company provides solutions that help our 1,500 electric and telephone members bring all the advantages of today’s evolving technology to rural America. Company solutions are developed specifically to meet the needs of rural u...