**Description**



**Providence is seeking a IS Customer Support Technician who:**



Serves as the primary point of support to resolve customers' issues, fulfill requests for information technology services, and facilitate technical project deployments. End User Support team members must deliver timely and accurate Information Technology support and services to all Providence St. Joseph Health caregivers, partners, and customers while maintaining a focus on positive customer service experience.



**In this position you will:**



+ Maintains established department policies and procedures, Improving Organization Performance program, and patient/customer safety standards.

+ Provides high quality end user support and services while providing excellent Customer Service to all PSJH employees and partners.

+ Assigns tickets to all other IS disciplines, and document all activity while communicating appropriate s...