IPCM Operations Manager required in Cape Town.

Are you a strong leader passionate about Incident, Problem, and Change Management? Do you thrive in a fast-paced IT environment where your strategic vision and operational expertise make a real impact? If so, we want to hear from you!

Join a leading IT Managed Service Provider (MSP) recognised multiple times as Microsoft Partner of the Year. As IPCM Operations Manager, you will lead and mentor a high-performing team while driving the strategy and continuous improvement of IPCM processes. Your work will minimise business disruptions, improve system reliability, and ensure smooth, controlled change implementations.

What You’ll Do:

• Lead a skilled IPCM team with clear objectives and strong guidance
• Oversee major incident resolutions to reduce downtime
• Drive problem management to find root causes and prevent repeats
• Manage change processes to balance innovation with...