* **Relationship Building -** Get comfortable connecting on a personal level. Don’t be afraid to draw from your own experiences to help our clients. You’ll deepen relationships, quickly resolve issues and use your well-honed interpersonal skills to recognize and accurately assess client needs.* **Client Engagement -** As the first point of contact for Investor Services Inc. (ISI), be the best listener. Make sure our clients’ feel heard, no matter what the issue.* **Teamwork -** Partner with your team to connect clients with opportunities. Participate in cross-functional teams and liaise with other units of CIBC.* **You put our clients first.** You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do.* **You are a certified professional.** Canadian Investment Regulatory Organization - Investment Dealer (CIRO-ID). You have current accreditation and good standing for CIRO-ID licensing. DFOL is preferred and must be completed within 12...