EAC Fire & Security was recently engaged to take over, recommission, and fully service an intruder alarm system at a residential property in Christchurch . The existing system had been deactivated and the owner wanted it brought back into full operational condition.

Scope of Work & Actions Taken

When we arrived, the following issues were noted:

• The alarm had been turned off / disabled
• The backup battery was extremely old (about 22 years)
• The external bell (siren) was faulty
• Access codes and user configuration were outdated
• No recent system testing or walk test had been done

Our team carried out the following steps:

• Power & Panel Reactivation
  Enabled the control panel, cleared old fault states, and brought the system back online.
• Code Reset & Access Configuration
  Reset master, user, and installer codes to ensure full system access and security.
• Bat...