Job Description: Gather, analyse and formalise user's business requirements and processes, evaluate. feasibility of implementation and manage project scope. Prepare project documentation such as Requirement Specifications to meet customers' requirements and conforms to quality management process standards and procedures to minimise rework. Adhere to project scope, update requirement traceability matrix, inform and record out-of-scope issues. Develop technical design specification and be involved in the design review sessions. Set up and make changes to configurable items which include hardware, server, software, documentation, etc. Participate in Coding and Code Review. Assist in the integration testing, system testing, User Acceptance Test (UAT) & implementation activities. Prepare user manual and operations manual and facilitate training of users and operators in using the system. Provide post implementation support including production support and service requests. Discuss and escal...