Responsibilities

• Manage all technical aspects during the sale of Hikvision products.
• Provide products demo, service, maintenance, basic repairs and upgrades for all Hikvision customers in Malaysia.
• Create, manage and contribute to technical support guides and supporting troubleshooting documentation as needed.

Qualifications

• Solid knowledge and technical skills in computer science, electronics, telecommunications, or information systems.
• Fluent written and spoken in English. Exceptional communication skills. Work well under pressure.
• Good communication and customer service skills and awareness.

Preferences

• Diploma or above degree in computer science, electronics, telecommunications, or information systems is preferred.
• Good language skills including English & Bahasa Malaysia; Mandarin is preferred to effectively communicate with Mandarin-speaking clien...