Our client Recruit AI is looking for an International Helpdesk Support Specialist in Lahore.

Recruit AI is looking for a dedicated International Helpdesk Support Representative to join its Information Technology department in Lahore. This full‑time onsite role operates during US time zone hours, from 6 pm to 3 am, Monday through Friday. The representative plays a vital role in ensuring merchants receive exceptional service by managing their inquiries effectively and supporting payment terminal and POS system functionalities. With a strong emphasis on customer focus, attention to detail, and technical aptitude, this position supports the financial services infrastructure by maintaining transaction integrity and facilitating a seamless onboarding experience for new merchants.

The ideal candidate possesses robust communication and interpersonal skills, demonstrates proficiency in CRM and ticketing systems, and brings at least five years of experience in customer supp...