Job description duties:

• Proactively reach out to existing and potentially new customers to assess their needs and identify opportunities for cross-selling and upselling.


• Manage and update customer data in the Softsure system.


• Research and identify new business opportunities, and follow up on leads generated by marketing campaigns.


• Work closely with the external sales team to provide support and ensure a smooth sales process.


• Collaborate with other departments to ensure customer satisfaction and retention.


• Stay up-to-date with industry trends and competition to identify areas for improvement.