Position Overview
YOUR ROLE
PowerVac is seeking a dynamic Internal Sales and Sales Support professional who will oversee the retail shop, support the sales and service teams, and ensure exceptional service delivery to clients. This is a newly created role as PowerVac is a growing business and requires committed team members to assist our customers.
Oversee retail shop operations to ensure efficiency and professionalismSupervise front-of-house reception and customer service functions, ensuring follow-upEngage customers in the retail shop to ensure a positive and timely experienceManage customer, contractor, and supplier inductions/onboardingEnsure maintenance of relevant account details, customer queries, and changes in the CRM systemSupport the sales team with quoting, invoicing, order processing, and documentation Key Skills and attributes
Excellent customer service, organisational...