Description

Business Overview

The Commerce Company provides a wide range of services centered on internet-based shopping, lifestyle, and leisure offerings, all designed to make daily life more enjoyable and convenient.
Among these, Rakuten Ichiba stands as one of the largest e-commerce sites in Japan, featuring over 55,000 merchants (as of December 2024) and serving more than 100 million user accounts.

Rakuten Ichiba Service Page

Department Overview

The Operations Management Department, to which this position is assigned, consolidates the headquarters and business support (back-office) functions of the Commerce & Marketing Company. It is responsible for overall management, including contract/procurement management with business partners, service quality management, customer communication, compliance and risk management, as well as legal and public relations affairs.

The Operation Management Department c...