Position Overview
Job Description
Are you passionate about driving sales success and providing exceptional customer service? We’re seeking an Account Manager to join our team and contribute to achieving our service and revenue targets.
Key Responsibilities:
Collaborate with the sales team to achieve service and revenue targets, making significant contributions to our overall success.Manage a portfolio of accounts, ensuring timely renewal payments through various communication channels.Provide exceptional customer service to both internal and external customers through written and verbal contact.Build strong working relationships within client accounts, maximizing ‘buy-in’ potential through regular contact.Identify cross- and up-sell opportunities, pass qualified leads to relevant areas, and oversee their progress.Utilize internal and external databases to research and establish business needs...