Position Overview

Intern Trainee – UK, Full-Time, In Office (paid internship program). The 90‑day program is designed to train individuals for a career in the IT/MSP space, providing hands‑on experience, training, and mentorship. Successful participants graduate to become full‑fledged Interns and may be evaluated again in 3–6 months for consideration to promote to a Junior Systems Engineer.

Responsibilities

• Assist in the delivery of basic IT services to clients.
• Learn and apply industry best practices and methodologies.
• Provide support to clients, both remotely and on‑site, as needed.
• Apply troubleshooting techniques to identify and resolve IT issues.
• Use a ticketing system to manage support queries.

Core Criteria for Successful Completion

• Positive feedback from trainers, co‑workers, and clients.
• Demonstrate ability to learn new technologies and concepts quickly.