Overview
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Hey there and welcome to your new opportunity with us. Since you are the superhero our clients need, these here are your most important tasks.
Responsibilities
Backoffice support: Develop and review documentation under the supervision of senior technical experts.
Backoffice support: Perform hands-on tests in a workshop environment of the documentation.
Backoffice support: Control the status of open tickets, understand the situation and search if the solution is included in any document. Propose wording and first draft.
Backoffice support: Review training documentation, correct typos and provide fresh feedback to fill gaps to improve it and complete it.
Backoffice support: Modify and update any technical document.
Backoffice support: Review and check rework documentation. Help to improve...