Responsibilities * Monitor and manage inbound orders for EDI accounts and process manual orders in SAP for non-EDI accounts * Inclusive of Retail Partner and FSS * Inclusive of saleable/non-saleable * Serves as the primary point of contact for field sales, counter, sales planner, commercial, and distribution teams for: * Order management validation * Shipments * New launch and promotional program allocations * ELC-owned counter requirements * Door opening * Service level details * Review open order reports daily (import into spreadsheets to analyze), communicate and recommend decisions * Address/Investigate and action orders as required with priority to ensure orders are completed timely to ensure shipping schedules are met * Proactive management with commercial team to alert on out-of-stock situations * Alert commercial team of inventory status including counter inventory * Inform commercial team and retailers of Customer purchase order (PO) errors and summarize EDI transmission error...