Position Overview
Job Description Summary
Execute Customer Order Management functions for Asia/Pac internal and external customers. Work closely with business, distributors/end customers, internal customers, finance, RA & supply chain to ensure timely delivery of goods.
Job Responsibilities
- Execute and manage Order Processing transactions accurately and promptly, including Field Service Contracts billing.
- Co‑coordinate with Planning to ensure stock availability as required.
- Co‑coordinate with Finance to ensure credit release on time.
- Co‑coordinate with Logistics to ensure special instructions are received/understood as required.
- Handle distributors/end customers order enquiries.
- Run Open Order Status reports for distributors/end customers, Finance, Business as required.
- Review new Customer Creation Form and hand‑off to Master Data Officer (MDO) to set up.
- Ensure processes and executions comply w...