Job Description

1. Promote SmartPay adoption via cold calling initiatives
   • Follow up on incomplete or pending SmartPay applications
2. Assist AMs on the ground, including:
   • Customer visits and promoter activities
   • Booths, briefings, and outreach sessions (when required)
3. Standby at office / HQ to:
   • Support administrative tasks
   • Handle walk-in or internal coordination matters
4. Update and track SmartPay application status, including:
   • Application submission
   • Follow through incomplete application
   • Pending KYC / activation / endorsement follow-ups
   • Status reporting to AM and HQ
5. Perform other tasks as assigned by AM, including ad‑hoc support during peak periods (e.g., promoter programs, campaigns).