Performs standardised, high-volume operational activities to support both client & market-facing specialists across the end to end placement lifecycle for new business and renewals. Responsible for programme and client-related documentation production, data analysis, and information handling. Provides internal coordination of activity required for executing placements and managing client interactions and queries.

The Role

The broker support associate’s supports a team of brokers by assisting with organization, daily operations, communication with clients and insurance markets, document creation for use with clients and insurance markets, assistance with compliance, systems data entry and other support tasks as required.

Performance Objectives:

• Work with brokers to provide day-to-day servicing of accounts, including:
• Receive new/renewal submission from the production team or client
• Send the submission to carriers