This internship focuses on delivering exceptional support to Sage customers. You will provide efficient, professional service that instils confidence in Sage’s products and services. Over the 12-month programme, you’ll develop an in-depth understanding of Sage’s product portfolio (including accountant-specific software) and help customers get the most out of their current Sage products. By understanding each customer’s business needs, you will identify opportunities to recommend additional Sage products or services that could save them time or money.



You will understand customer needs and be able to deliver a tailored service which exceeds their expectations. Customers will see you as an expert and have the utmost confidence in your resolution.
•Take ownership of customer calls: Deliver clear, step-by-step solutions to resolve customer queries on the first contact.

• Understand the customers’ businesses: Learn about each customer’s business in depth. ...