Driven by the passion to improve the quality of people’s lives, WSA continues to grow as the market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we want to accelerate our business transformation to reach more people, more effectively.

• Support daily report generation and updates, ensuring timely and accurate reporting
• Monitor and highlight data errors and service KPI gaps across functions
• Assist in maintaining and improving data models, datasets, and reporting processes
• Develop and enhance Power BI visualisations and dashboards to support operational insights
• Create and maintain process documentation and internal SharePoint development sites
• Support process improvement initiatives through automation and workflow optimization
• Collaborate with team members to understand Customer Solutions operations and identify opp...