Intern: Customer Care Agent (JHB North)

Date: 2026/06/04

Reference Number: etv248

Location: Johannesburg

Job Type: Fixed-Term, Internship

About the Job

The individual in this role is required to assist eMedia customers across multiple platforms with inquiries related to our product offerings, including but not limited to Openview, e.tv, and eVOD. This internship provides the opportunity to gain hands‑on experience in a dynamic customer service environment, develop interpersonal and communication skills, and build a strong foundation in contact centre operations.

Roles and Responsibilities

• Customer Support:
  • Handling and resolving customer queries, complaints, feedback, and suggestions professionally and timeously.
  • Providing accurate information on Openview and other eMedia-related products and services.
  • Managing and responding to inquiries across multiple communication platforms.
  • Pro...