Position Overview
SUMMARY:
Our client in the IT Industry invites suitable candidates to apply for the Intermediate Office 365 Engineer position in Port Elizabeth.
POSITION INFO:
Requirements:
- 2-year diploma / 3-year diploma in support services or A+ and N+ (Please provide any other)
- IT-related certification, Diploma or Degree
Experience: - Extensive experience in Office365
- Managing portal, administration of users (Azure AD Sync or Cloud), Advanced mail troubleshooting (Spam filtering, mail tracing and managing DNS records for best practice)
- Experience in desktop support both Hardware and Software (Onsite or remote ), minimum 1 year.
Job Includes: - Ticket management of client queries and issues (Logged telephonically or via email).
- Setup of client software, emails and troubleshoot issues thereof.
- Managing/troubleshooting of Offi...