About the job Intermediate Desktop Engineer Deeper technical knowledge than junior engineers, with experience in desktop support, troubleshooting, hardware/software management, and system administration. Advanced understanding of operating systems (Windows, mac OS, Linux), networking, and IT security. The ability to work more independently , handling more complex issues and supporting end-users or other departments. Experience with system upgrades, configurations, and performing more detailed diagnostics for technical issues. Good communication skills to work directly with clients, teams, or other departments. #J-18808-Ljbffr