Purpose:

Analyse, document and update business requirements for product processes, procedures and systems.

Duties and responsibilities: Prevent wastage and identify process improvements to contain and reduce costs Improve efficiencies by reviewing assigned business processes to identify and address operational, financial and technological risks Participate in review and testing throughout the project life cycle Conduct quality assurance tests and regression testing of applications and software. Conduct and supervise group testing of complete applications and software. Identify and eliminate the factors within the applications that may pose a risk to the business. New business ideas and improve current business work practices. Improving the functionality of our end user services such as web, mobi and feature phone applications. Optimal use of time to ensure maximum output and delivery as per required timeframes. Identify poss...