Key Roles and Responsibilities: Troubleshooting The primary role will require you to be a problem solver. You will test, validate and engage with the customer to come up with solutions for any incidents, problems or service requests. Assesses business process requirements Analyze the structure and flow of the business work to identify, maintain and advise on possible application solutions. You will need to be aware of the latest software developments and think of ways that software can be applied to make the business more efficient and successful. Creates process and protocols for software For any new and existing software that is in the organization, the Application support specialist will create and develop protocols and procedures for its usage. Once these standards are developed, they may also need to provide training to users. Project Management Self sufficient to drive your own project portfolio with the assistance from the app...