Design Manager | Lead Interior Design Teams

Are you a design leader who thrives on driving performance, mentoring teams, and delivering exceptional customer experiences?

We’re looking for a Design Manager to lead a team of designers at our showroom. This is a high-impact leadership role where design excellence meets revenue ownership, requiring strong team leadership, customer management, and project funnel oversight to ensure predictable business outcomes.

What You’ll Own

● Lead, coach, and mentor a team of Architects & Interior Designers.

● Manage the project funnel effectively, ensuring smooth movement of projects from order booking through to production readiness.

● Co-own designer conversion metrics with the Sales Manager.

● Ensure a consistent 9+/10 NPS (Net Promoter Score) through exceptional customer experience.

● Handle key customer interactions and escalations, ...