You must be an experienced Program Manager who has owned and delivered complex programs that interact with senior stakeholders across multiple different business organisations
You will be comfortable in a fast-paced multi-tasked environment, with the ability to define, design and drive the program's vision and roadmap
Experience using data and metrics to determine and drive improvements
Experience owning program strategy, end to end delivery, and communicating results to senior leadership
Experience in program or project management
Desirable
Experience leading process improvements
What the job involves
Amazon's Customer Service (CS) department is seeking an experienced Program Manager to join the WW Quality and Escalations team to support Service Improvements
You will be responsible for driving a high-visibility CS prog...