About The Role

Fixed Term Contract, Full-time

UK-wide, Remote

As part of our Professional Services team, you will collaborate with multidisciplinary colleagues to design intuitive, accessible, and user‑centred interactions for digital services. You will help transform complex processes into simple, effective user journeys that meet both organisational goals and user needs. Your work will play a key role in shaping high‑quality digital experiences.

Responsibilities

• Design end‑to‑end user journeys and interactions that are clear, accessible, and simple to use.
• Work closely with user researchers, service designers, content designers, and developers to create seamless service experiences.
• Produce interaction design artefacts such as user flows, wireframes, prototypes, and interface patterns.
• Use evidence from user research, analytics, and accessibility standards to inform and iterate design decisions.