The Receptionist / Intake Specialist serves as a front-line admissions and receptionist role within the hospital. This position is responsible for welcoming patients, families, and visitors while also supporting the financial and administrative components of the admissions process. The Receptionist / Intake Specialist works closely with the Utilization Review and Admissions team to collect intake information, verify insurance benefits, and ensure accurate documentation to support timely and compliant admissions. This position is also responsible to answer and direct incoming calls, as well as to receive mail and direct deliveries to the appropriate departments or individuals. 

This role requires strong customer service skills, attention to detail, and the ability to work effectively in a fast-paced behavioral health environment while interacting with individuals and families who may be experiencing emotional distress. 

Requirements