**Key Responsibilities**:- Information Gathering: Conduct initial consultations with clients to gather detailed information about their legal issues and determine their eligibility for services.
- Case Documentation: Accurately document and maintain client information in the firm's case management system; create and manage client files.
- Collaboration: Coordinate with attorneys and case managers to ensure a smooth transition of new cases and facilitate timely follow-ups.
- Appointment Scheduling: Schedule consultations and meetings for clients with legal staff while ensuring effective use of attorneys' calendars.
- Client Communication: Provide information to clients regarding the legal process, expectations, and next steps in a clear and concise manner.
- Data Management: Regularly update and manage internal databases to track inquiries, appointments, and conversions of potential clients.
- Adherence to Policy: Ensure compliance with firm policies and proce...