Description We are looking for a compassionate and detail-oriented Intake Coordinator to support a busy plaintiff personal injury litigation team in Houston, Texas. This position serves as an important first point of contact for prospective clients, helping them feel heard while collecting the information needed to assess new matters. The ideal candidate is comfortable managing frequent phone interactions, handling sensitive conversations professionally, and keeping intake records organized and up to date.

Responsibilities:
• Serve as the initial contact for potential clients by answering incoming calls and responding with professionalism and empathy.
• Conduct thorough intake conversations to collect key facts, injury details, and other information needed for case evaluation.
• Review new inquiries in accordance with firm guidelines to help identify matters that may be appropriate for representation.
• Enter and maintain accurate client and case information in the...