Key Responsibilities

• Independently manage complex insurance-related processes using multiple client systems.
• Improve operational efficiency by identifying issues, refining procedures, and maintaining compliance standards.
• Build positive client relationships by communicating effectively, understanding client needs, and delivering quality service.
• Conduct audits and troubleshooting activities to detect process gaps, resolve issues, and ensure compliance requirements are met.
• Assist with additional operational functions such as data analysis, reporting, and onboarding of new clients or processes.

Qualifications

• Open to fresh graduates
• At least 6 months to 1 year of experience in insurance operations or a related field
• Strong written communication skills, particularly in email correspondence
• Excellent analytical, problem-solving, time management, and organizational skills